Afternoon Tea at the Sanderson Hotel in London

We were kindly invited to sample the Mad Hatter’s afternoon tea at the Sanderson Hotel. The Sanderson Hotel, part of the Morgans Hotel Group, is  a 5 Star Hotel located just North of Oxford Street in London. Despite the very cold weather that we have experienced so far this spring, we were very lucky to … Continue reading

galvin-at-windows-restaurant-interior

Dining at Galvin at Windows by the Renaissance Epicurian (guest blogger)

We like to hear about good customer experiences related to companies listed on verygoodservice.com – Here is how The Renaissance Epicurian and her family enjoyed their visit at Galvin at Windows. ———- Galvin at Windows is a bit of a favourite in our house, not least because it’s wonderfully friendly and relaxed.  Add to that the … Continue reading

Tell us your good customer service story

If you have a good story to tell or have found the best customer service around, this is for you. If do not have the time to write a full post about your experience or the company you wish to talk about is not yet listed on verygoodservice.com, then this is the place. Leave a … Continue reading

Review: London Massage Therapist – Award Winning Energya – Paola Bassanese by Lilinha Angel (Guest Blogger)

Lilinha has enjoyed a massage from London based, massage therapist Paola Bassanese of Energya. Her website is listed on verygoodservice.com – Here is Lilinha Angel’s review: ————– Last weekend I finally had the pleasure of having a massage treatment from Paola Bassanese, award winning massage therapist from Energya in London. Paola is always busy and … Continue reading

Karen’s Visit to Calvert Trust Exmoor

Karen, Carol & Lynne experience with the Calvert Trust Exmoor ———————————— We set off Friday morning with a strategically packed car and a picnic lunch. Lots of thought had gone into the preparation for Karen’s first trip to the Calvert Trust Exmoor. We received a warm welcome from the reception staff and the smell of … Continue reading

Le Manoir at Christmas by the Critical couple (Guest Bloggers)

The Critical Couple’s experience with Le Manoir Aux Quat’Saisons —————————————– Le Manoir is always so perfect, and in deciding where we should spend Christmas this year, it seemed to us that they would deliver up a perfect Christmas too. And they did. The warmest of greetings on arrival, a glass of champagne and a mince … Continue reading

Very Good Service from British Airways by Ana (Guest Blogger)

We enjoy reading customer feedback about the way companies listed on verygoodservice.com have delivered a good experience. Here is Ana’s dealings with the airline British Airways ———————– British Airways customer service A huge challenge for flagship airlines is to deliver consistent quality service. If we exclude the technical aspect of transportation, we are talking about thousands … Continue reading

Review: Busy Bee Candles by Nicola (Guest Blogger)

We like to hear real life stories about companies listed on verygoodservice.com and the way they have delivered a good customer service experience. Here is Nicola’s experience with Busy Bee Candles ———————– I’m not sure exactly how I came across Busy Bee Candles, although I know it must have been via Twitter. I just started following … Continue reading

Service review: Thumbs Up for Sixt Rent a Car by Andrew Petcher (Guest blogger)

We appreciate stories about customer service and love to learn about the way companies listed on verygoodservice.com have provided a good customer experience. Here is Andrew Petcher’s experience with the car rental company, Sixt Rent a Car – It is an extract of his journal in which he narrates his journey through the Black Forest … Continue reading

L’Atelier de Joel Robuchon – restaurant review by Claire Vernon (Guest Blogger)

We enjoy reading real life stories about the way companies listed on verygoodservice.com have delivered a good customer service experience. Here is how Claire Vernon Got on with L’Atelier de Joel Robuchon in London ———————– Last week Marc treated me to two Michelin stars for our two year anniversary, at L’Atelier de Joel Robuchon.  Looking forward to three … Continue reading

  • Examples of customer service

    This blog is a collection of real life customer service experience by customers of companies which are listed on verygoodservice.com