Good service all around on skiing trip to Val d’Isere

Travelling overseas can often be a challenging experience but a recent trip to Val d’Isere, France, on a skiing holiday has proven to be so good from a customer service point of view that we thought it might be worth writing about all the small things which made the difference. The first good experience was … Continue reading

Karen’s Visit to Calvert Trust Exmoor

Karen, Carol & Lynne experience with the Calvert Trust Exmoor ———————————— We set off Friday morning with a strategically packed car and a picnic lunch. Lots of thought had gone into the preparation for Karen’s first trip to the Calvert Trust Exmoor. We received a warm welcome from the reception staff and the smell of … Continue reading

Le Manoir at Christmas by the Critical couple (Guest Bloggers)

The Critical Couple’s experience with Le Manoir Aux Quat’Saisons —————————————– Le Manoir is always so perfect, and in deciding where we should spend Christmas this year, it seemed to us that they would deliver up a perfect Christmas too. And they did. The warmest of greetings on arrival, a glass of champagne and a mince … Continue reading

Very Good Service from British Airways by Ana (Guest Blogger)

We enjoy reading customer feedback about the way companies listed on have delivered a good experience. Here is Ana’s dealings with the airline British Airways ———————– British Airways customer service A huge challenge for flagship airlines is to deliver consistent quality service. If we exclude the technical aspect of transportation, we are talking about thousands … Continue reading

Service review: Thumbs Up for Sixt Rent a Car by Andrew Petcher (Guest blogger)

We appreciate stories about customer service and love to learn about the way companies listed on have provided a good customer experience. Here is Andrew Petcher’s experience with the car rental company, Sixt Rent a Car – It is an extract of his journal in which he narrates his journey through the Black Forest … Continue reading

  • Examples of customer service

    This blog is a collection of real life customer service experience by customers of companies which are listed on