customer service stories
  • Share your review

    This is a guest blog for people who have enjoyed the customer service provided by companies listed on - If you wish to tell us your story, share your review or contribute some good customer service examples, please contact us: -

Good customer service in Hotel – review of Jumeirah Zabeel Saray in Dubai

We thought it would be great to enjoy a short break under the sun ahead of the Christmas frenzy and opted to travel to Dubai and stay in the Jumeirah Zabeel Saray. It is a great example of a very good customer service all around in this hotel and the staff was particularly attentive and … Continue reading


Diamond Boutique Customer Service Review

It is always encouraging to find great examples of good customer service provided by companies listed on This is the customer service experience from Karl Foster who commisioned an engagement ring from Diamond Boutique in 2014. ————————————————– For my planned proposal to my, then girlfriend, Jodie I knew that I wanted to make a grand gesture of how … Continue reading

Great customer service by Energy Saving Led

With Enery Saving LED having recently joined, Chris Roberts, the company’s Customer Joy Specialist, was keen to share with us some of the recent customer feedback they received since the beginning of the year. Having assured us that “they have never had an unhappy customer yet”, they prepared a compilation of customer emails received … Continue reading

Good service all around on skiing trip to Val d’Isere

Travelling overseas can often be a challenging experience but a recent trip to Val d’Isere, France, on a skiing holiday has proven to be so good from a customer service point of view that we thought it might be worth writing about all the small things which made the difference. The first good experience was … Continue reading

To 2014, the year for great customer service

Wishing everybody enjoying delivering, facilitating or receiving good customer service a fantastic 2014 year. Our personal wish list includes only one item: commitment; if you and your organisation commit to deliver great customer service, the rest can be worked out as you go. We are always keen to hear about the best customer service experiences, … Continue reading

An evening at the Royal College of Art – Art for Youth London – 19th November 2013

Last night we were invited to see the private view of the Art for Youth London 2013 at the Royal College of Art. Whilst the preconception would be that art and customer service have little in common, this event was so well staged that we enjoyed an excellent evening. Art for Youth London is an … Continue reading

Afternoon Tea at the Sanderson Hotel in London

We were kindly invited to sample the Mad Hatter’s afternoon tea at the Sanderson Hotel. The Sanderson Hotel, part of the Morgans Hotel Group, is  a 5 Star Hotel located just North of Oxford Street in London. Despite the very cold weather that we have experienced so far this spring, we were very lucky to … Continue reading


Dining at Galvin at Windows by the Renaissance Epicurian (guest blogger)

We like to hear about good customer experiences related to companies listed on – Here is how The Renaissance Epicurian and her family enjoyed their visit at Galvin at Windows. ———- Galvin at Windows is a bit of a favourite in our house, not least because it’s wonderfully friendly and relaxed.  Add to that the … Continue reading

Tell us your good customer service story

If you have a good story to tell or have found the best customer service around, this is for you. If do not have the time to write a full post about your experience or the company you wish to talk about is not yet listed on, then this is the place. Leave a … Continue reading

Review: London Massage Therapist – Award Winning Energya – Paola Bassanese by Lilinha Angel (Guest Blogger)

Lilinha has enjoyed a massage from London based, massage therapist Paola Bassanese of Energya. Her website is listed on – Here is Lilinha Angel’s review: ————– Last weekend I finally had the pleasure of having a massage treatment from Paola Bassanese, award winning massage therapist from Energya in London. Paola is always busy and … Continue reading

  • Examples of customer service

    This blog is a collection of real life customer service experience by customers of companies which are listed on