Very Good Service: good customer service stories

'Hip & healthy' and green tea pit stop at @ItsuOfficial Cheapside. Smiley @verygoodservice and rocking a xmas vibe 🙂 pic.twitter.com/SLneTNQ3dd

— Monique Borst (@Monique_Borst) November 21, 2014

Got our phone up & working again. Thanks to #Stacey @virginmedia #verygoodservice

— Christine Gibbs (@GibbsChristine) November 17, 2014

@AmazonUK @verygoodservice Bala from customer services on the online chat was extremely helpful!

— Mélissa Mayer (@melissam1232) November 15, 2014

Recommend @BBBeaconsfield in @BeaconsfieldUK #goodfood #greatservice Can call in for a coffee too! @verygoodservice pic.twitter.com/k34KUEhGLw

— Chris Daniel (@6ChrisDaniel) November 10, 2014

Excellent service from the @ctshirts team on the phone. Thank you guys

— Very Good Service (@verygoodservice) November 7, 2014

Morning latte @stmaryaxe @NeroCoffee #knowstheircustomer @verygoodservice

— Ginta (@GintaGB) November 6, 2014

Impressive passenger assistance by @TfLOfficial for @WTM_London visitors. @verygoodservice indeed. #WTM14

— Ana Silva O'Reilly (@mrsoaroundworld) November 4, 2014

@LeMeridien they have indeed and I have to say hats off for being so quick and efficient @spg @verygoodservice pic.twitter.com/QXwsMJRO5O

— Ana Silva O'Reilly (@mrsoaroundworld) November 3, 2014

@CharlesClinkard loving my new boots! And the service from the staff was excellent! @verygoodservice #kirkcaldy #fife pic.twitter.com/SyHX6qdJHI

— Andrea Johnston (@Chique_drea) November 1, 2014

Exceptional service yet again from @eastcoastuk @verygoodservice

— maiden-voyage.com (@maiden_voyage) October 24, 2014

Special thanks to 'Jess' for the kind, warm service he provided on @eastcoastuk ! @verygoodservice #lovelyman

— Catherine Harrild (@CathHarrild) October 22, 2014

@Iberia_en absolutely perfect. You know it always hasn't been this way, but everything worked, esp the customer service. @verygoodservice

— Ana Silva O'Reilly (@mrsoaroundworld) October 15, 2014

@mrsoaroundworld @secret_escapes should get recognition for their service though, @verygoodservice – proactive & rapidly did all they could

— Andrew Sharratt (@Andrew_Sharratt) October 8, 2014

Most excellent @verygoodservice from @Vistaprint Great product and great service. pic.twitter.com/HmiZWEQ9C3

— neilninjahowell (@neilninjahowell) October 6, 2014

@LEVIS waiting patiently for mum to choose her #Levis #schnauzer #wellbehaved @verygoodservice @pgreig1959 #shopping pic.twitter.com/vnBIWCUFbQ

— Andrea Johnston (@Chique_drea) October 3, 2014

Excellent service on board again today – thanks @eastcoastuk @verygoodservice

— maiden-voyage.com (@maiden_voyage) October 3, 2014

Noah's been so happy travelling @VirginTrains @CarlisleStation @verygoodservice excellent staff all loved @HugsForNoah #IAUK #Awards

— #Shellybobbins® (@ShelliBobbins) October 2, 2014

Brilliant vibe, food & natural wine and @verygoodservice at @Terroirs. Would make a perfect 1st date place! Cc @isabellelegeron @joannasimon

— Monique Borst (@Monique_Borst) October 1, 2014

Received my new specs today, there's nothing like being able to see clearly! Highly recommend @glasses_direct! @verygoodservice

— Joy Haj-Assad (@callmeboris) September 30, 2014

@ArnoldClark @pgreig1959 Sorrento? You are asking me? I just came along for the afternoon out! So sunny in #Edinburgh @verygoodservice

— Andrea Johnston (@Chique_drea) September 29, 2014

Huge thank you to the girls of @houseoffraser #carlisle amazing customer service ! @verygoodservice #outstandservice #hugsfornoah #IAUK

— #Shellybobbins® (@ShelliBobbins) September 27, 2014

Feruza from the Penhaligons department @houseoffraser was really helpful! Great customer service!! @verygoodservice

— Mélissa Mayer (@melissam1232) September 25, 2014

@ppsprint and you guys did an excellent and express job! @verygoodservice #Peterborough

— Victor Perez-Mares (@victorperezm) September 25, 2014

#Recommended @JSheekeyRest in Leicester Square for fish lovers #GreatFood #ExcellentCustomerService @CXAlert @VGSfeedback

— Kate Wood (@BMW10katewood) September 24, 2014

@jamjarprint – thank you for your great customer service – delivered personally to my door – @verygoodservice

— Julia Gibbs (@JuliaGibbs1) September 24, 2014

@VGSfeedback @Halfords_uk #NewtonAbbot great #customerservice #bicycle #service and puncture repair quick and professional! Thanks! 😃

— Sharon Jordain (@SharonJordain) September 22, 2014

Big thank you to Dawn Martin from Redbrige Council @RedbridgeLive who provided excellent customer service @verygoodservice

— Mélissa Mayer (@melissam1232) September 17, 2014

.@verygoodservice from @johnlewisretail who’s sourced my order in 10m fr various stores + @AmexUK fraud protection who wondered where I was!

— Ana Silva O'Reilly (@mrsoaroundworld) September 14, 2014

@FairydustHQ fabulous cake today come and see !!! #silloth #Cumbria @verygoodservice #fluffylove pic.twitter.com/ObqcePPKSM

— #Shellybobbins® (@ShelliBobbins) September 13, 2014

@verygoodservice Can highly recommend Nevill Arms at Medbourne for excellent customer service and superb food and staff.

— Roundabout Hinckley (@RoundaboutHinck) September 11, 2014

@Homebase_help Thanks Si. Great idea. You just never know who else might come in and ask for those products too @verygoodservice 👍

— Salsarah (@iamSalsarah) September 10, 2014

Cracking customer service from savannah at Hereford Argos @verygoodservice @verygoodservice @Argos_Online

— Tony Shaw (@tonyshawadi) September 10, 2014

.@verygoodservice @OxfordBusCo amazing customer service from Carmen Manthorpe who helped my mother in such a delightful way! #StarService

— Mélissa Mayer (@melissam1232) September 9, 2014

@CakesandEvents just caught up with him, nothing for custody but appreciate the tweet 🙂 x #verygoodservice

— Melanie Rollinson (@WoodieandMorris) September 6, 2014

@clarksshoes @VGSfeedback Excellent service from #clarks #torquay yesterday! Great staff and very helpful with back to school shoes! Thanks!

— Sharon Jordain (@SharonJordain) September 7, 2014

The best place in #silloth by far for #cake and cuppa @FairydustHQ #hugsfornoah fancy a dance !!! @verygoodservice #recommended

— #Shellybobbins® (@ShelliBobbins) September 7, 2014

Great service and very competitive price from @expansysUK – thank you guys, we will be back #technology

— Very Good Service (@verygoodservice) September 7, 2014

Thank you to Corine from @thinkmoney Think Insure for putting an end to the problems I've been having. Excellent @VGSfeedback

— neilninjahowell (@neilninjahowell) September 3, 2014

Thank you so much to the staff at @HouseArtLover cafe for being fantastic with my tired toddler this afternoon" @verygoodservice #Glasgow

— Morven McPherson (@MorvenMcPherson) August 29, 2014

Under-promised over-delivered (next day) packed by Rimma: @verygoodservice thank you @OrganicBurst! #foodbusiness pic.twitter.com/hEhLEyuNd6

— Monique Borst (@Monique_Borst) August 28, 2014

Some great #customerservice from @Starbucks services #oxford this morning @verygoodservice Thanks Guys!

— JamesBiley Marketing (@JamesBiley) August 28, 2014

#verygoodservice @ saffron restaurant Ramsgate. One of the best curries I've had. Highly recommended. @SmittysChannel pic.twitter.com/gBUzqFTMvc

— Paul (@PTSservices) August 27, 2014

@UrbanPup how cute are our girls in their new harnesses! Love them! @verygoodservice #speedydelivery #schnauzers pic.twitter.com/aLlKMuH4A5

— Andrea Johnston (@Chique_drea) August 27, 2014

@ReceiptBank Ah, morning. @receipt_elliott. More than @verygoodservice! Don't know how I managed before. Well I do: badly.

— Monique Borst (@Monique_Borst) August 26, 2014

@CMJP93 & I have the loveliest server ever at @NandosUK Vangarde! @verygoodservice

— Jade Kelly (@JadeeKellyy) August 25, 2014

Excellent @VGSfeedback from Nomanique @AmazonUK on Friday. Someone who knew what she was doing. Awesome customer service of the highest 🙂

— neilninjahowell (@neilninjahowell) August 24, 2014

@VGSfeedback #Brixham #Tyres excellent customer service and good competitive prices! #happycustomer thanks! 🙂

— Sharon Jordain (@SharonJordain) August 23, 2014

@HandmadeHour @HMNation huge thank you ! @CornDollyCrafts has 100% @verygoodservice too ! #talented #smallbiz #sbs

— #Shellybobbins® (@ShelliBobbins) August 20, 2014

Don't think they are on Twitter but the Red Lion in Grantchester is a fantastic place for a very child friendly lunch. #verygoodservice

— Lydia Pluckrose (@EatOutLots) August 18, 2014

#Recommended The Cape @capegrandcafe in Beaconsfield #GreatFood #greatservice @CXAlert @verygoodservice @beaconsfield pic.twitter.com/SdP4y3kl8Y

— Kate Wood (@BMW10katewood) August 18, 2014

#mercurehotel offer a tour to their guests to… The supermarket… @verygoodservice cc: @HoteisMercure pic.twitter.com/YmTIB7dc8g

— Xavier Pavie (@XavierPavie) August 15, 2014

Exceptionally good pre and after sales service from @StateBicycleCo and @StateBicycleUK Thank you very much. #biking cc @VGSfeedback

— Very Good Service (@verygoodservice) July 30, 2014

Great service from Sam of Chelsea Financial Services, working hard for his clients. Thank you 🙂 cc @DariusMcDermott

— Very Good Service (@verygoodservice) July 23, 2014

@E_MBoutique @verygoodservice great welcome & service at this gorgeous boutique. #style #StAndrews worth a visit! #fashion

— Andrea Johnston (@Chique_drea) July 21, 2014

More than @verygoodservice @REISS Sackville St: last rossini-high neck-keyhole in my size taken off the mannequin 🙂 pic.twitter.com/SviuqYrtxA

— Monique Borst (@Monique_Borst) July 20, 2014

@VGSfeedback @ladderhomes great company with excellent customer care #secondtonone #supportlocal #landlordsandtennants

— Helen Bolton (@boltonsbusiness) July 19, 2014

Local peeps if you haven't been to @thepottedpig in Cardiff yet, you're missing out on a treat, great place & fab service @verygoodservice

— Kate Jenkins (@gowercottage) July 18, 2014

RT @BMW10katewood: #Recommended Tummies in Burnham @tummiesuk #greatfood #goodservice @verygoodservice pic.twitter.com/YkVl4Z9Of5

— Restaurant service (@VGSrestaurants) July 18, 2014

@Electric_London thanks for brill service today @verygoodservice #hairdresser #London

— maiden-voyage.com (@maiden_voyage) July 17, 2014

Forgot to say thank you to @TheRedCow's team for a brilliant night on Sat. Food was lush & the team was super as always! @verygoodservice

— Victor Perez-Mares (@victorperezm) July 15, 2014

@chewtonglen is a fantastic hotel with amazing service. @m_smith_9 and I enjoying every minute. @verygoodservice pic.twitter.com/EjgUwBhhfw

— Nick Hardy (@nickhardy55) July 12, 2014

Excellent advice @BenefitUK at Gemini Retail Park in Warrington last night #verygoodservice

— Liz (@Liz_Kilsh) July 10, 2014

#Recommend Great service & good accommodation overlooking Yorkshire Cricket Ground @HeadingleyLodge @verybestservice pic.twitter.com/fDTPQTzBCO

— Kate Wood (@BMW10katewood) July 10, 2014

@verygoodservice amazing @AllSaints_ service. Bought a jacket, due to be delivered in 2-3 days & it arrives 12h after I ordered it. Wow!

— Matt Littlewood (@mattyrider) July 9, 2014

Thanks to #bootsthechemist #gyleedinburgh for @verygoodservice Even repaired glasses I didn't buy from them FOC

— Ian McAvoy (@ianwmcavoy) July 9, 2014

Beguiling range & @verygoodservice at @lululemonuk Covent Garden. Will be in touch about Super Sunday collaborations. pic.twitter.com/3b6MQloK5v

— Monique Borst (@Monique_Borst) July 9, 2014

Praising @Tesco, @AmazonUK and @Wayfair for excellent customer service recently. Hope it continues. @verygoodservice

— Shahid Miah (@ShahidMiah360) July 7, 2014

Great service at @aquashard . lovely view too. #verygoodservice #AfternoonTea

— Very Good Service (@verygoodservice) July 4, 2014

Well done @British_Airways First Class service today in the T3 First lounge @verygoodservice Staff couldn't be more helpful or friendly.

— Dan Beaumont (@DanBeaumont) July 3, 2014

@JaneDavidsonUK @ZoeJordanStudio loving my jacket. So glad I bought it. @verygoodservice #Edinburgh #fashion #vogue pic.twitter.com/P46m6oWKh6

— Andrea Johnston (@Chique_drea) July 2, 2014

Delicious working brunch at @Dishoom has set me up for the day. @verygoodservice & full marks for quirky toilets too! #customerengagement

— Monique Borst (@Monique_Borst) July 9, 2014

RT @Annabel0107: @BrasserGustave Most fantastic evening with @zanosthegreek. Amazing food and wonderful staff @verygoodservice #perfectlocal

— Very Good Service (@verygoodservice) July 19, 2014

Thank you to the handsome men from @OultonHall who helped me break into my own car @verygoodservice #damselindistress

— maiden-voyage.com (@maiden_voyage) July 22, 2014

Amazing help from @AmazonUK just now on their chat function. #verygoodservice Thank you!

— Elle Field (@ellefie) June 27, 2014

Thank you @sticksnsushi_UK for an incredible evening and meal. Fantastic service, food and value for money – I'll be back! @verygoodservice

— Life Rich Time Poor (@LRTPUK) June 28, 2014

@verygoodservice what fabulous service today at the #Halifax #Carlisle Connor really lovely to meet you & thank you for the support x

— ©#HugsForNoah™ (@HugsForNoah) June 26, 2014

@RAC_Breakdown thanks for coming out to temporarily fix my car so I can get it to a garage in the morning great service @verygoodservice 👍

— Elaine Lines (@ElaineLines) June 26, 2014

Knee surgery complete and successful. @NuffieldHealth Chester. @verygoodservice

— Paul Evans (@PaulEvans412) June 26, 2014

Just got my new c4 Picasso 💜 thanks @CitroenUK – amazing customer service at #Wilmouths #Crayford @verygoodservice 👍💯 pic.twitter.com/e5XhnZOJAv

— Amanda (@miss_a_smith) June 24, 2014

@SouthernRailUK ok, fantastic Guard on this service. As soon as he walked through he realised and opened the windows! #verygoodservice

— Andy Clark (@loverswalk) June 22, 2014

Very good service today by Mayur in #fulham branch of @CPWtweets – Please @cpwcares , pass on the feedback 🙂 #verygoodservice

— Very Good Service (@verygoodservice) June 21, 2014

@Uber_NYC @verygoodservice three excellent rides in a row. Congrats

— Ric Camacho (@riccamacho) June 20, 2014

What pure delight to be back on @eastcoastuk after 3 days of travel disruption with other train operators @verygoodservice

— maiden-voyage.com (@maiden_voyage) June 19, 2014

@VGSfeedback brand new @sweatybetty running headband lost mid-run. @sweatybetty replaced free of charge. Now that's #goodservice

— Deborah Roback (@ldndeb) June 18, 2014

@Honda_UK @verygoodservice prompt polite service Hepworth honda huddersfield Dean top mechanic service girls the best pass on my comments

— alex (@chezzer123) June 17, 2014

#recommended #greatfood & #greatservice Lovely tuna salad @ The Cape Beaconsfield @verygoodservice @BeaconsfieldUK pic.twitter.com/QoZTRpdOzp

— Kate Wood (@BMW10katewood) June 16, 2014

@verygoodservice @LocaleFulham Hello neighbours! We were in Locale at the weekend just on the Munster Road – was great!

— Kings Tutors (@KingsTutors) June 16, 2014

Thank you @ghd for my replacement straighteners #verygoodservice 😊😊

— Emily Frances (@Emily_FN) June 16, 2014

Just emailed Lucy Horton @johnlewisretail what helpful staff you have @verygoodservice @HugsForNoah thank you x

— #Shellybobbins® (@ShelliBobbins) May 29, 2014

@nextofficial thank you for your fabulous help have a brilliant day x @verygoodservice

— #Shellybobbins® (@ShelliBobbins) May 29, 2014

Superb service reported by clients from our bikey partners @bspokesdelivery today @verygoodservice

— Susan at Hula (@HulaJuiceBar) May 26, 2014

Thank you to Michael & Paul @sainsburys Craigleith Edinburgh petrol station to helping me with punctured tyre @verygoodservice #fondfox

— Laurene Edgar (@MsLaureneEdgar) May 25, 2014

@Monique_Borst @FishCentral1968 @verygoodservice amazing chips….and such a friendly place too

— Felicity Spector (@FelicitySpector) May 24, 2014

@FelicitySpector Ah! Eat in/take-away @FishCentral1968 is fab. Spanking fresh fish simply prepared & @verygoodservice pic.twitter.com/ZX0hlXPYsH

— Monique Borst (@Monique_Borst) May 24, 2014

@HarvesterUK just sat down so far fabulous service @verygoodservice @HugsForNoah #HugsForNoah #rochdale

— #Shellybobbins® (@ShelliBobbins) May 24, 2014

@Childcareisfun @theswanstafford fabulous place fabulous Food fabulous staff @verygoodservice xxx #BabyBedtime #hugsfornoah

— #Shellybobbins® (@ShelliBobbins) May 23, 2014

@Ladbrokes thankyou #verygoodservice

— Alex Cutler (@cutler1alex85) May 20, 2014

@verygoodservice @Monarch Great flights and service with Monarch LBA-MAH and back this weekend will be booking again shortly!

— Elaine Lines (@ElaineLines) May 20, 2014

@BestBuy Evansville IN received excellent service from Jon T. He installed a new Sirius antenna in my van. #FastInstall & #VeryGoodService

— Chamo Loco (@ChamoLoco) May 19, 2014

Also for a Monday very kind service received today whilst on a business mtg @HiltonEdinAirpt @verygoodservice #thanks

— Laurene Edgar (@MsLaureneEdgar) May 19, 2014

@verygoodservice @GoodOrBadExp @Specsavers #cheltenham , fantastic service on Saturday, way over what was required or expected, thanks

— Tony Shaw (@tonyshawadi) April 28, 2014

@hp_hotels we had a lovely stay @BuxtedParkHotel was just lovely and Yann in the restaurant was superb #verygoodservice

— Rachel Montague-Ebbs (@LadyMPresents) April 26, 2014

Thankyou @asap54com stylists for helping me locate a skirt… Agree with @judy_1Dfan would love an Android version too! #verygoodservice

— Disneyrollergirl (@Disneyrollrgirl) April 26, 2014

Marinella: Excellent service & great clothes. #recommend @verygoodservice @beaconsfield pic.twitter.com/KoUs9JFgYP

— Kate Wood (@BMW10katewood) April 24, 2014

Great food, service & fun in Revolutions in @BeaconsfieldUK @verygoodservice Recommend it! pic.twitter.com/8wZY4LhW5a

— Greg Lewis (@1greglewisrugby) April 24, 2014

@verygoodservice some of the best service I've had in ages @ZumburaUK felt like we were in a friend's home

— Erik (@seldnfoodie) April 19, 2014

Nothing like a fresh pair of classic @vans_66 to put Spring in your step. Cool but slick @verygoodservice from Matthew at Carnaby St store.

— Monique Borst (@Monique_Borst) April 18, 2014

@verygoodservice from @KLM this week re leg room & cleaning problem on recent flight. The most proactive & speedy handling ever experienced

— Ann McAvoy (@annmcavoy) April 18, 2014

@verygoodservice keep an eye out for @BartsLondon …amazing basil cocktails, but shh it's a secret!

— Mélissa Mayer (@melissam1232) April 18, 2014

@verygoodservice excellent customer service #fitzgerald'sjewellers #canterbury & good advice from boys at fish area #charthamgardencentre

— Mary McAuliffe (@ismisemaire1) March 29, 2014

Fabulous evening at the Punch Room @EDITIONLondon hotel – tasty drinks and excellent service – attentive and professional @verygoodservice

— Shalini (@Tastebudtickler) March 29, 2014

Highly #Recommended PK InPrint in High Wycombe. Outstanding printing & exceptional service @verygoodservice @beaconsfield

— Kate Wood (@BMW10katewood) March 26, 2014

.@verygoodservice big thanks to @virginmedia getting back up me quick about my rant and working to get my issue resolved. #broadband

— Sash Man (@Dragonahcas) March 25, 2014

@creativebeau thanks for the lovely evening of pampering with the lovely Sam, screams & laughter not optional @verygoodservice

— maiden-voyage.com (@maiden_voyage) March 21, 2014

Absolute @verygoodservice goes to Apple and @UPS this morning. Customer service and delivery time of the highest order 🙂 Much appreciated.

— neilninjahowell (@neilninjahowell) March 19, 2014

It doesn't get better. Replacement wellies. #hunter boots @verygoodservice

— kewtweets (@kewtweets) February 28, 2014

A shout out to @TPScheme call centre staff – always so reassuring and helpful. Rare in the industry. C/ @verygoodservice

— Ana Isabel Canhoto (@canhoto) February 28, 2014

@BambinoMio received swim nappy today after I ordered wrong size fantastic customer service thank you @verygoodservice

— Kirsty Adams (@firefighters551) February 27, 2014

Lovely and helpful telephone customer service from @sweatybetty, as ever ❤ @verygoodservice

— Kate (@ginandting) February 27, 2014

This inspires an anniversary reunion @BalbirnieHouse @verygoodservice @pgreig1959 #August #markinch @welcometofife pic.twitter.com/4BActPaC9B

— Andrea Johnston (@Chique_drea) February 24, 2014

@SouthOxon Mr O said it was all taken care off 🙂 thank you once again. @verygoodservice take note

— Ana Silva O'Reilly (@mrsoaroundworld) February 21, 2014

@MaruMarket @EYorksHour #yes #verygoodservice 😉

— Leanne Broadbent (@Art_LBroadbent) February 18, 2014

@dartmoorsoap_co @tinyboxcompany I also use this company it's brilliant for #boxes @TheoPaphitis @verygoodservice

— #Shellybobbins® (@ShelliBobbins) February 20, 2014

Dogs dinner: 40kg @NIrawpetfoods for the skinnies. Delivered by Mobile Pet Foods. @verygoodservice, local business. pic.twitter.com/Zu88qqKu6l

— Monique Borst (@Monique_Borst) February 19, 2014

@verygoodservice @zoesear @IndigoEarlsCt I can also highly recommend @The_Montcalm – you pay for it, but the service is impeccable!

— Sofie Boddy (@sofieboddy) January 31, 2014

@verygoodservice @zoesear @IndigoEarlsCt I can also highly recommend @The_Montcalm – you pay for it, but the service is impeccable!

— Sofie Boddy (@sofieboddy) January 31, 2014

@verygoodservice @lochlomondshore v impressed with service, offered free tea to compensate for building work going in in cafe. #nicetouch

— Knockderry House (@KnockderryHouse) January 29, 2014

Hats off to @FGW. An awful morning but Eli from twitter team totally on the ball. Take note @verygoodservice. What is fair is fair

— Ana Silva O'Reilly (@mrsoaroundworld) January 29, 2014

And a special thanks to @cucinarustica1 who offer @verygoodservice great job. Well recommend from all @AcornMitsubishi @visit_bham

— Acorn Mitsubishi (@AcornMitsubishi) January 28, 2014

Review: Busy Bee Candles by Nicola (Guest Blogger) http://t.co/ak5IA3Rybd via @verygoodservice soooo true☺️Xx

— ♕ leanne.Robertson ♕ (@83Robertson) January 28, 2014

@verygoodservice: @69JCP @MitsubishiLive #motoring #birmingham cc @VGSfeedback I have also purchase a car @AcornMitsubishi and they were A++

— RPHHH (@RPHHH) January 27, 2014

String quartet, green juice, duck eggs & @verygoodservice @WeAreHoiPolloi. The spirit of Alex Calderwood lives on in @acehotel #Shoreditch.

— Monique Borst (@Monique_Borst) January 26, 2014