Very Good Service: good customer service stories

#foodbusiness is best done over a cuppa, a glass & some edibles. Thank you @LeChandelierED for charming @verygoodservice & delicious food.

— Monique Borst (@Monique_Borst) December 4, 2013

Thanks to the guard on the @northernrailorg 5.48pm Burley Park-Horsforth for helping with the buggy. #verygoodservice #contrasttothismorning

— Ian Sapiro (@doubleyou3) November 25, 2013

Many thanks to @BritishCycling for the insurance confirmation letter received today – in relation to my RTC in January. #VeryGoodService

— Alan Lawrence (@VC_Revolution) November 23, 2013

Fantastic service on the phone today from Kelly @SeahamHallHotel @verygoodservice

— maiden-voyage.com (@maiden_voyage) November 16, 2013

And thanks @stirlingprint for carrying it out to the car and saving my playdoh spine and more trauma. #verygoodservice

— Cloud Accounting Co (@CloudAcCo) November 13, 2013

Busy & buzzy: delish supper of the Nov menu and @verygoodservice at @thelidocafe. Tried to capture the cute reindeer but alas overlit.

— Monique Borst (@Monique_Borst) November 8, 2013

@IECSouthAfrica got all the details via email from Giani Griessel #verygoodservice

— Joanna Jv Rensburg (@Joanna_JvR) November 6, 2013

I'm impressed, the Free Wifi on the @lancashirebus x43 is working and fast! #satisfiedcustomer @verygoodservice

— Chris Taylor (@ChrisTaylor_TF) November 4, 2013

@AstonBourne @verygoodservice Not just #verygoodservice, excellent service. My r replacement Hunters have arrived. Thank you

— kewtweets (@kewtweets) October 15, 2013

Fun evening, amazing work and @verygoodservice at @saatchi_gallery

— Lisa Norris Gallery (@LisaNorrisArt) October 12, 2013

Fantastic service @OneSq this evening @verygoodservice

— Aileen Lamb (@AileenLamb) October 11, 2013

@verygoodservice the @Peacock_Pub in Stannington are well worth a mention!

— Dazzzlar (@darrenmcdonnell) October 8, 2013

@verygoodservice very good service from @parkinn cardiff last weekend, everyone lovely and very helpful!

— Caroline Baines (@mintletting) October 3, 2013

@RymanStationery @vanqate thank you Rymans :0) @verygoodservice

— #Shellybobbins® (@ShelliBobbins) September 27, 2013

@verygoodservice great customer service/ patience with all my questions, help with payments etc @PolytunnelSales from Premier Polytunnels.

— Tina Bailey (@TinaWordsmith) September 21, 2013

Fantastic customer service from @EE! Am in the process of switching providers. A fantastic deal! Thank you! @verygoodservice

— Chris Taylor (@ChrisTaylor_TF) September 21, 2013

Seriously best car rental experience of my life! @mrsoaroundworld @SixtUSA @SixtUK @verygoodservice

— Lauren DiMarco (@LolaDiMarco) September 17, 2013

@VirginTrains I know! Please pass our sincere thanks onto the train manager! 🙂 #thankyou @verygoodservice

— Chris Taylor (@ChrisTaylor_TSA) September 14, 2013

@WeAreZizzi one of my favourite places to eat!! @verygoodservice

— Ashleigh Copping (@Ashpashleigh) September 14, 2013

@verygoodservice FANTASTIC service + pear cocktails last night at @sophiessteaks #CoventGarden last night

— Callie Carling (@CallieCarling) September 12, 2013

@AileenLamb Superb, thx. Thoroughly spoiled by @FairmontThePalm, would highly recommend Fairmont Gold. Lots of @verygoodservice stories/WOWs

— Ann McAvoy (@annmcavoy) September 11, 2013

@bathbombbiz yes it did darling & huge thank you @verygoodservice indeed !!! Excellent customer service !!!

— #Shellybobbins® (@ShelliBobbins) September 10, 2013

@O2 yes thank you! 😁 4 emails exchanged within 10 minutes! #verygoodservice

— Laura Cracknell (@lauracracknell0) September 5, 2013

I received @verygoodservice at @The_BotanistSW1 for my #BirthdayBreakfast yesterday #MadeToFeelVeryWelcome Thank you pic.twitter.com/mAakN9uiXf

— Salsarah (@iamSalsarah) September 1, 2013

Hi @verygoodservice I had VGS from Steward #Danika @The_LSS on Monday whilst I was drumming in parade, I have allergies & she #LookedAfterMe

— Salsarah (@iamSalsarah) August 30, 2013

@verygoodservice @verybestservice Good customer service tonight @CornDollyCrafts only aged 21 but it's customers first !!!! Fabulous

— #Shellybobbins® (@ShelliBobbins) August 29, 2013

Thank you @easyJet for amending my name on my booking with no surcharge. #verygoodservice

— The Beach Factory (@beachfacts) August 23, 2013

Lovely lunch at @GrainStoreKX which delivered on all fronts: delish, inventive f & d, happy ambience & charming @verygoodservice from Lisa.

— Monique Borst (@Monique_Borst) August 21, 2013

Incredibly impressed with Hugo Sequeira at Lisbon Airport. And a trainee still @Avis @avisuk @avisportugal @verygoodservice indeed

— Ana Silva O'Reilly (@mrsoaroundworld) August 21, 2013

Our contractor partners @professordiy have just this min pulled off site. On a Friday! #commitment to #customerservice @verygoodservice

— James Cooke (@yourhomepm) August 9, 2013

Continually amazed with service from @BobBobRicard. Reservation emails confirmed within 10 minutes. Superlative. @verygoodservice

— John Franklin (@JontyFulminates) August 8, 2013

Yay that's fantastic @The_BotanistSW1 ! Very impressed & @verygoodservice too I might add. So happy I saw their pic of #BlueberryPancakes

— Salsarah (@iamSalsarah) August 8, 2013

@verygoodservice from J&C Cowe Plumbers, Edinburgh today. Mum's boiler broke, came out in 30 minutes, fixed it & called later to check ok

— Ann McAvoy (@annmcavoy) August 1, 2013

@verygoodservice we had great service today as always from @topsparks #electrician in #Yorkshire

— maiden-voyage.com (@maiden_voyage) August 1, 2013

#verygoodservice from @SpireDigitalSol in fact, outstanding

— Jason Giraffe (@GiraffeBanners) July 30, 2013

I received @verygoodservice from #Chef at #TheWellingtonWaterlooLondon as he understood my #FoodAllergies & he created a yummy dish for me !

— Salsarah (@iamSalsarah) July 29, 2013

@Ciaradoesmakeup @thelidocafe Wheyhey! Sounds brekkie hit the spot & you received @verygoodservice Lovely morning for it. Pleased to hear it

— Monique Borst (@Monique_Borst) July 29, 2013

"It's good to find a company I can rely on from the other side of the world" Nice feedback from a happy customer #verygoodservice

— caroline glazebrook (@caroGS) July 29, 2013

Que bien vivamos! Just received our @GringaDairy cheese along with some fab recipes. Thank you for the @verygoodservice.

— Guy Fox (@GuyFoxLondon) July 19, 2013

@chilacas_uk just had the best!!! Nachos #Leicester @things2doinleic @verygoodservice pic.twitter.com/SbC7Vkv9K5

— Ashleigh Copping (@Ashpashleigh) July 15, 2013

@verygoodservice thanks to the fennel finders @sainsburys Fulham yesterday, ultra helpful!

— Katie Ryalls (@KRyalls) July 12, 2013

@verygoodservice @BistrotBruno Service was EXCELLENT. Highly, highly recommend

— Roberson Wine (@robersonwine) July 11, 2013

Thank you @BTCare for fixing my landline in double quick time! Voice mail message from the engineer is a nice touch: @verygoodservice

— Monique Borst (@Monique_Borst) July 9, 2013

Scallops & Dover sole at @FishCentral1968: spanking fresh, simply prepared & delish. More than @verygoodservice too. pic.twitter.com/84l4ttXwXW

— Monique Borst (@Monique_Borst) July 6, 2013

Top marks for onboard crew of @eastcoastuk this PM. @verygoodservice – big smiles and friendly banter. #firstclass pic.twitter.com/mZgtljr8Ag

— Simon Finch (@Thoughtbuddy) July 6, 2013

@verygoodservice from Hayley @bateauxlondon today. Much appreciated.

— Jo Francis (@MsFrabby) July 6, 2013

@eastcoastuk Thank you! We have been very well looked after on the train! @verygoodservice should know too! #thanksalot #giddy

— Catherine Harrild (@CathHarrild) July 4, 2013

@timfarron thought of you today at the Rovers with @GaCartwright we were delivering quality training in a nice environment @verygoodservice

— Mike Mounfield (@MikeMounfield) July 1, 2013

@RosieFoodie Exciting! Used A.J. Coles twice recently to move furniture (in Europe). Efficient and @verygoodservice http://t.co/PtD8N79Ud8

— Monique Borst (@Monique_Borst) June 30, 2013

THAT view, delicious food and @verygoodservice again at 'The Fell' #Burnsall @Dev_Hotels #hotel #Yorkshire pic.twitter.com/k5rVRGWJVE

— Monique Borst (@Monique_Borst) June 23, 2013

@InterConHotels checking out your lovely #Dusseldorf #hotel top efficient lunch service @verygoodservice

— maiden-voyage.com (@maiden_voyage) June 21, 2013

Spread the word @verygoodservice re @Delta's great handling of our CEO's travel crisis. Their #brand has a fan! http://t.co/RsfmE8OE9e

— Sullivan (@sullivannyc) June 20, 2013

@RadBluLeeds thanks for fantastic #hospitality last night for the #12birds @marionlowrence @verygoodservice

— maiden-voyage.com (@maiden_voyage) June 15, 2013

@verygoodservice @TrinityLondon @BistroUnion @Adambyatt So pleased these guys are on your radar! Superb service every time @ all venues!

— Sharon Clews (@redspringsmedia) June 15, 2013

Friday night @KendalCollege with the culinary team @TFS_TotalFood was a great night with great food and @verygoodservice

— Mike Mounfield (@MikeMounfield) June 8, 2013

@verygoodservice Had a dispute with AEG Live. Fair play to them, they dealt with it and sorted it out. #happyresult #verygoodservice

— neilninjahowell (@neilninjahowell) June 12, 2013

@verygoodservice Just like to commend @knomo for excellent customer service. Sorted an issue I had in 36 mins. #happyresult #verygoodservice

— Alan Broome (@BroomeAffinity) June 14, 2013

@Jacqueline_Gold hello lovely you have fabulous PR staff Amy's lovely xxxxx @verygoodservice :0) happy Friday x

— #Shellybobbins® (@ShelliBobbins) June 7, 2013

@verygoodservice Ordered concert ticket from @NewmarketRace Course on Monday and received it today by regular standard post #verygoodservice

— neilninjahowell (@neilninjahowell) June 6, 2013

@verygoodservice I've just had some amazing CS from @laptop_outlets It was like having a personal (cont) http://t.co/0658MFVh0Q

— Monika MumontheBrink (@mumonthebrink) June 5, 2013

“@KevHarford: @ViridorUK -Excllnt service at Five Lanes tip. Exemplary attitude&both guys helped empty car! Perfect 10/10" @verygoodservice

— Victor Perez-Mares (@victorperezm) June 1, 2013

@verygoodservice excellent service ad support from http://t.co/K613Zt4USq Sorted trampoline issues for us. Recommend them highly. #fun4kids

— Mary McAuliffe (@ismisemaire1) May 30, 2013

@verygoodservice thanks for follow back! & I will do.. Fab service from both @skyhd & @VodafoneUK this week!

— Joanne (@JoanneRath) May 25, 2013

@vueling flight, bought on @Iberia_en and now at @British_Airways lounge. A @verygoodservice shout out to all 3 for excellent coordination

— Ana Silva O'Reilly (@mrsoaroundworld) May 23, 2013

The people at the @UKScouting Info Centre are very helpful and knowledgeable, aren't they! #brilliant @verygoodservice

— Chris Taylor (@ChrisTaylor_TF) May 21, 2013

@HSBC_UK_Help über impressed with your twitter service, esp on a weekend. @verygoodservice should take note!

— Ana Silva O'Reilly (@mrsoaroundworld) May 19, 2013

@UKTesco great service from Paul on checkouts at Coulby Newham 5185 this afternoon @dawnross123 @Cantona1973 @verygoodservice

— Kaye Porteous (@MrsPorteous) May 19, 2013

97.52% of our customers said that our bar met or exceed their expectations, drinks, staff, cleanliness all scored 100% @verygoodservice

— The Golden Fleece (@goldenfleece20) May 18, 2013

Special mention for Jessie @The_BotanistSW1 – very good service this morning. Thank you #botfast

— Very Good Service (@verygoodservice) May 17, 2013

Thank @ben_seven the cards arrived! @verygoodservice

— Susan at Hula (@HulaJuiceBar) May 15, 2013

Huge huge thank you to @PaulaRooneyx for the most amazing sympathy flowers at very short notice #verygoodservice #florist #surrey

— Stressfreehire (@stressfreehire) May 15, 2013

Well I never, @BarclaysOnline #Petersfield lady has rung 3 people and finally got me to tell me my coat was left there! #verygoodservice

— Keren Burney (@MainlinePR) May 10, 2013

I blooming love @Fairyhill_Hotel now thats what you call @verygoodservice

— Kate Jenkins (@gowercottage) May 11, 2013

I'd like to commend the @verygoodservice provided by the Electoral Services Team @NorthHertsDC. #countyelections #Herts

— Victor Perez-Mares (@victorperezm) May 2, 2013

Great day at @Capitalcarboot Super friendly and helpful staff – we'll be back! @verygoodservice

— The Great Date Guide (@GreatDateGuide) April 28, 2013

Delish meal at @thelidocafe: salt cod Scotch egg, pork chop w/ chicory/raisins/citrus zest, poached pear, hot choc sauce & @verygoodservice

— Monique Borst (@Monique_Borst) April 27, 2013

@NigelHaworth The highwayman today, great lunch, great food and a full house… @GoodPubGuide @verygoodservice @GoodFoodGuideUK @HughBaird

— Mike Mounfield (@MikeMounfield) April 21, 2013

@verygoodservice from @TheThomasCubitt last night. Helpful staff and free bread and olives! Both unusual in London 😉

— The Great Date Guide (@GreatDateGuide) April 19, 2013

thank you @peppermintuk great service from your Kingston store. Love my new Phil & Teds Dot @verygoodservice

— Sam Trevenna (@MrsTrevenna) April 16, 2013

#TheDeckEmsworth french evening @verygoodservice What a fabulous place pic.twitter.com/jRTFuSmxP7

— Stephanie U-P (@StephanieU_P) April 13, 2013

Thank you @RiverIslandPR for jacket received in good time + order: @verygoodservice. Labelled 'retro futurism'… who would have thought!

— Monique Borst (@Monique_Borst) April 8, 2013

All the people at @prioritypasscom are an absolute delight to work with, you can tell when a company has happy staff @verygoodservice

— maiden-voyage.com (@maiden_voyage) April 4, 2013

Great welcome by staff and manager of @HolidayInn Alexanderplatz in #Berlin – that's what I call @verygoodservice, thank you all!

— Victor Perez-Mares (@victorperezm) March 27, 2013

@LothertonHall had a great morning credit to all the hard working staff keeping the place looking tidy @verygoodservice

— alex (@chezzer123) March 29, 2013

@Sandal_BMW That's ok! ……. Thanks for sorting it out. @verygoodservice know how good you are now too! 🙂 #ilovegreatservice

— Catherine Harrild (@CathHarrild) March 18, 2013

Kindness and @verygoodservice from @PeytonandByrne at The Wellcome Collection who v gracefully dealt with my 'blonde' moment earlier today.

— Monique Borst (@Monique_Borst) March 13, 2013

Pleasure talking to the @NewForestHotels team about our weekend break @verygoodservice & can't wait to arrive!

— Katie Byrne (@katiejanebyrne) February 26, 2013

Giving a @verygoodservice to @GatwickExpress for their speedy Twitter response. Answered my query within 2 minutes. AMAZING! {^_^}

— Elle Field (@ellefie) February 25, 2013

Thanks @waitrose for letting me know your beef products are what they say they are: beef. Great customer communication @verygoodservice

— Victor Perez-Mares (@victorperezm) February 13, 2013

@verygoodservice today from @zeninternet & @HiscoxUK always a pleasure to deal with

— maiden-voyage.com (@maiden_voyage) February 13, 2013

“@SoAmazingPics: This is what window washers dress like at a London children's hospital. Awesome! pic.twitter.com/eWfeOOGu” @verygoodservice

— urbanbubble (@urbanbubbleUK) February 9, 2013

Efficient AND charming: @verygoodservice from Lenna at @TBF_BREAD. Restaurant client + I are looking forward to receiving samples tomorrow.

— Monique Borst (@Monique_Borst) February 6, 2013

@Joshies_World ..Thanks for taking care of my Mum & I this weekend! You looked after us very well. @verygoodservice should know. #thanksalot

— Catherine Harrild (@CathHarrild) February 3, 2013

Thanks to Michael & Mark 🙂 going over and above @guesty2715 @patbyrne99 @verygoodservice

— Tesco Rawtenstall (@Tesco_5406) January 25, 2013

@SurveyMonkey #GoodCustomerService @verygoodservice

— Chris Taylor (@ChrisTaylor_TF) January 28, 2013

@WarwickTweetUp @nationalrailenq @FGW Helped me out immensely this evening! @VeryGoodService

— VixyG (@VixyG) January 25, 2013

@verygoodservice @NatWest_Help Yep, they were on it like a hot potato – very helpful, thanks!

— London Beauty Queen (@LBQblog) January 21, 2013

Yay!! ..despite the snow & travel disruption, my goodies have arrived from @houseoffraser ! Excellent service @verygoodservice ! #snowbother

— Catherine Harrild (@CathHarrild) January 21, 2013

Charming + @verygoodservice at @thelidocafe. QR code on comment card lets customers give their feedback online if they prefer #foodbusiness

— Monique Borst (@Monique_Borst) January 20, 2013

@chezzer123 @stratstoneuk #bmwleeds @verygoodservice Phil Mason does it again reaffirmed my confidence in the brand @BMWGroup

— alex (@chezzer123) January 17, 2013

thanks to @JSainsburysPlc St Albans for defrosting my petrol cap @verygoodservice

— maiden-voyage.com (@maiden_voyage) January 17, 2013

It's always a pleasure to go to @LouisVuitton_UK Sloane St branch @verygoodservice

— Victor Perez-Mares (@victorperezm) January 16, 2013

@verygoodservice at #warrenhouse today for #afternoontea #delicious

— Stephanie U-P (@StephanieU_P) January 15, 2013

@verygoodservice I've been training @beauty_training Helen, Mark & Carol have all been EXCELLENT 6* on every occasion. pic.twitter.com/r7Kjfp2C

— Kaye (@Spa_dweller) January 13, 2013

First time @gentrygrooming Manchester for a #haircut. Friendly team and @verygoodservice.

— Simon Finch (@Thoughtbuddy) January 12, 2013

@verygoodservice JD sports in Bury 🙂

— Natalie Wilson (@Natwilson1985) January 8, 2013

Much more than @verygoodservice today from Joanne Boddy, animal physiotherapist http://t.co/zuelUQaF who's started treatment of hound no. 1.

— Monique Borst (@Monique_Borst) January 8, 2013

@SydneyAirport super civilised, peaceful, no queues, showers, outside terrace and most important FREE WiFi @verygoodservice

— maiden-voyage.com (@maiden_voyage) January 8, 2013

@BensonsForBeds, at #Bognor Regis, excellent help and @verygoodservice Thanks

— Simon Piatt (@simonpiatt) January 2, 2013