Le Manoir at Christmas by the Critical couple (Guest Bloggers)

The Critical Couple’s experience with Le Manoir Aux Quat’Saisons

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Le Manoir is always so perfect, and in deciding where we should spend Christmas this year, it seemed to us that they would deliver up a perfect Christmas too. And they did. The Le Manoir Aux Quat'Saisonswarmest of greetings on arrival, a glass of champagne and a mince pie welcomed us to the manor house which looked spectacular as always. Taken to our lovely room, the sound system was already playing carols from Kings College and the Christmas tree, for every guest room has its own, was already twinkling. All that remained was for us to light the log fire and prepare ourselves for three days of doing nothing much at all. I was also informed that the bar had acquired a bottle of Glenfarclas whisky especially for me as they know that’s what I prefer to drink: an unprecedented level of customer care and typical of Le Manoir, little wonder then that we love the place.

Food wise, we had a Christmas Eve dinner, a Christmas day lunch and a Boxing Day dinner to look forward to. The menus are generally set (around eight course each day!), though as is their way, the staff will facilitate any desired changes if they can and they check ahead of the meal, as you enjoy a glass of champagne ahead of moving to the dining room, that the menu is to your liking.

For the main course on Christmas day, there’s a choice of turkey with all the festive trimmings, or slow roasted rib of Wagyu beef. Since the only day of the year we eat turkey is Christmas day, the occasion seemed to demand it, but turkey versus Wagyu, really? So we both went for the beef. On puddings, traditional Christmas pudding is available but again there’s an alternative if this seems too heavy or simply not to your taste; we had one of each here.

And those are all the choices you have to make. Other than that, sit back, relax and enjoy Christmas by the wonderful team at Le Manoir.

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With our thanks to The Critical Couple  for this blog post – http://www.thecriticalcouple.com/ – Post originally published on 31st December 2011

Le Manoir Aux Quat’Saisons is listed on the award-winning hotels page of verygoodservice.com – as at February 2012

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  • Examples of customer service

    This blog is a collection of real life customer service experience by customers of companies which are listed on verygoodservice.com
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