Very Good Service: good customer service stories

On a recent visit to Clapham, Hugo Brother and I visited our cousin Sam’s restaurant Harrison’s in Balham. Sam already has a brilliant restaurant aptly namedSam’s in Chiswick which we love going to (I have very fond memories of my Granny there) but living in East London, I do not often find myself near the ‘Gateway to the South’ …queue Peter Sellers.

Harrison’s is a little newer and a little more hidden, but it still has all the excitements of Sam’s. What impresses me most about these restaurants (except the original Peter Blake’s on the walls) is his connection to emerging food trends, from social media (he is great on Twitter) to pop-up restaurants – I know there is even a promising Blog on the way.

And most importantly, the food is delicious – and inspired – salmon burger and wasabi mayonnaise and non alcoholic mojitos for a hot summers day.

Sam is  looking forward and connecting with his public in a very personal way that is keeping him on the pulse of what ‘post recession’ London wants to eat and experience. This has obviously made them very fond of him too – come to East London soon please!!!

With our thanks to Katie for this blogpost – http://doitlikedelia.wordpress.com/