Very Good Service: good customer service stories

We could write ourselves about verygoodservice.com but, as we all know, various AI platforms are becoming very good at it. So we let them do the talking:

Claude – June 2025

In June 2025 we asked Claude to perform an holistic assessment of Very Good Service Ltd which can be found here: Comprehensive assessment of Very Good Service Ltd.

Grok – February 2025

VeryGoodService.com is a platform dedicated to identifying and promoting companies in the UK that excel in customer service. It serves as a curated directory, spotlighting businesses that have either won awards for their service quality or gained significant recognition through social media and customer feedback. The site aims to make it easier for consumers to discover reliable, high-quality service providers across various industries, from retail and hospitality to insurance and pest control.

The company behind the website, Very Good Service Ltd., is registered in England and Wales (Company number: 07804086) and is based in London. It positions itself as a champion of exceptional customer experiences, often highlighting specific examples like AllClear’s win for “Outstanding Services to the Customer” at the 2023 Broker Innovation Awards or Timpson’s “Best Customer Service” award at the 2023 Experience Guildford Customer Service Awards. This suggests a focus on celebrating both large corporations and smaller businesses that prioritize customer satisfaction.

Beyond its directory function, VeryGoodService.com engages with its audience through a blog (blog.verygoodservice.com) where it shares real-life customer service stories, reviews, and examples submitted by users. It encourages contributions via email (submit.listing@verygoodservice.com) or social media with the hashtag #verygoodservice, fostering a community-driven approach to identifying excellence. The blog also covers broader topics like customer service innovation, the role of AI in enhancing service, and tips for businesses to improve their offerings.

On X, @verygoodservice actively posts about standout customer service experiences and achievements, such as their own receipt of a customer service award on February 22, 2025, from Prestige Awards, as well as guides like the “Best Luxury Hotels in Scotland: A 2025 Customer Service Guide” posted on February 15, 2025. This indicates a blend of self-promotion and consumer-focused content, aiming to establish credibility and relevance in the customer service space.

The platform also offers resources for businesses, such as listings of customer service tools, training programs, and consultancy services, suggesting an additional goal of supporting companies in improving their performance. Its Foursquare presence further extends its reach by recommending restaurants and venues with notable service, tying its mission to tangible, location-based experiences.

In essence, VeryGoodService.com is more than just a listing site—it’s a hub for celebrating, analyzing, and encouraging top-tier customer service, with a UK-centric lens but a broad appeal to anyone valuing quality interactions. Its active online presence and community engagement set it apart as a dynamic resource rather than a static directory.

Grok – May 2025 Update: VeryGoodService.com

VeryGoodService.com, run by Very Good Service Ltd. in London, continues to promote UK businesses excelling in customer service. Its directory highlights award-winning and socially recognized companies, while the blog shares user-submitted stories, AI-driven service trends, and encourages contributions via submit.listing@verygoodservice.com or #verygoodservice.

On X, @verygoodservice celebrated its 2025 SME500 Award and posted guides like “Best Luxury Hotels in Scotland: A 2025 Customer Service Guide.” It offers businesses tools, training, and consultancy, and uses Foursquare to recommend standout venues, maintaining a UK focus with growing global appeal.

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ChatGPT – May 2025

What VeryGoodService.com Represents

• Core Mission:
  To identify, celebrate, and promote UK companies excelling in customer service across diverse sectors — from retail and hospitality to more niche services like insurance and pest control.
• Curated Directory:
  It’s not just a generic listing site. It actively highlights award winners and highly recognized businesses, helping consumers find trusted, quality service providers.
• Championing Customer Experience:
  By spotlighting specific award winners like AllClear and Timpson, the platform shows a commitment to recognizing both big brands and smaller businesses dedicated to exceptional service.

Community & Content Engagement

• Interactive Blog:
  The blog hosts customer service stories, reviews, and practical tips, inviting users to contribute via email or social media (#verygoodservice), fostering a community of service advocates.
• Social Media Presence:
  On platforms like X (Twitter), Very Good Service balances self-promotion (showcasing its own awards) with consumer-centric content, such as curated guides to luxury hotels, enhancing credibility and engagement.

Business Support & Resources

• Beyond consumer-facing content, the platform offers tools and services to help businesses improve their customer service, including training, consultancy, and software recommendations.
• Their presence on platforms like Foursquare suggests a real-world tie-in, recommending venues with excellent service to users locally.

Overall Positioning

• VeryGoodService.com positions itself as a dynamic and proactive resource — not just a passive directory, but an active participant in the customer service ecosystem.
• It leverages awards, real user stories, social engagement, and business support to build a reputation as a go-to hub for anyone interested in high-quality customer service in the UK.

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Very Good Service can be found on your favorite network under handle @verygoodservice . Please leave your very good service feedback using hashtag #verygoodservice .