Very Good Service: good customer service stories

The Best UK Travel Agents for Customer Service: A Data-Driven Approach

Choosing the right travel agent can significantly enhance your holiday experience. To assist you in making an informed decision, with the help of Gemini, we’ve analysed various factors, including awards, reviews, and industry recognition, to identify the top UK travel agents renowned for their exceptional customer service.

Top-Rated UK Travel Agents for Customer Service

1. Hays Travel:
   • Customer Reviews: Consistently high ratings on Trustpilot and Google Reviews, with customers praising their personalized service, competitive prices, and expert advice.
   • Awards and Recognition: Recognized as the UK’s largest independent travel agent multiple times, Hays Travel has received numerous awards for its outstanding customer service and innovation.
2. Trailfinders:
   • Customer Reviews: High ratings on Tripadvisor, with customers praising their expert knowledge, personalized itineraries, and exceptional customer service.
   • Awards and Recognition: Consistently ranked among the top travel agents in the UK, Trailfinders has won multiple awards for its outstanding service and innovative travel products.
3. Kuoni:
   • Customer Reviews: High ratings on Trustpilot, with customers praising their luxurious experiences, personalized service, and expert advice.
   • Awards and Recognition: Recognized as a leading luxury travel company, Kuoni has won numerous awards for its outstanding service and innovative travel products.
4. Thomas Cook:
   • Customer Reviews: While Thomas Cook has faced challenges in recent years, they have made significant improvements to their customer service. Recent reviews on Trustpilot and Google Reviews reflect this positive change.
   • Awards and Recognition: Thomas Cook has a long history of providing excellent customer service and has won numerous awards over the years.
5. Virgin Holidays:
   • Customer Reviews: High ratings on Trustpilot, with customers praising their innovative approach to travel, excellent customer service, and unique experiences.
   • Awards and Recognition: Virgin Holidays has won numerous awards for its outstanding service, including accolades for its customer service and innovative products.

Other travel agents with good customer service include: 

• Alison Howell’s Foot Trails: A finalist for Exceptional Customer Satisfaction in the 2024 Travel Awards 
• Express Travel Thanet: A finalist for Exceptional Customer Satisfaction in the 2024 Travel Awards

Tips for Choosing the Right Travel Agent

• Research: Do your research and read reviews from other travelers.
• Personalized Service: Look for a travel agent that offers personalized service and can tailor your trip to your specific needs.
• Expertise: Choose a travel agent with expertise in your chosen destination.
• Customer Service: Good customer service is essential, so look for a company with a reputation for excellent support.
• Price Comparison: Compare prices from different travel agents to ensure you’re getting the best deal.

By following these tips and considering the recommendations above, you can find the perfect travel agent to help you plan your dream holiday. At verygoodservice.com also have our own selection of the best travel agents on our website.

Gemini prompt dated 28/10/2024